About the Course
The shock of Covid 19 and the pandemic has affected every part of business and society. How the UK has responded to this crisis from the Government to organisations, business and people in all walks of life has laid bare some stark lessons and truth. This introductory course, with multiple examples, looks at the impact on every one of us, the work we do, the anxiety it created and why. It studies the responses; what worked, what did not and what this means for the future. With the ongoing uncertainty of the pandemic and the very evident climate emergency, being truly resilient is now more than ever a mainstream subject high on everyone’s agenda.Focusing on crisis management and resilience, and studying the response to the pandemic, the course highlights the importance of:
- Understanding risk
- Centralised management and co-ordination
- How communication is critical
- The key role of innovation
- Leading by example
- A flexible response
- Listening and empowering all within the organisation
- The power of collaboration
- Identifying and acquiring the necessary equipment
- Short, medium and long-term planning
- Training
- Promoting a genuine work / life balance
- Values rather than value
