Crisis & Incident Management Course

Practical experience and theoretical guidance for dealing with a variety of incidents

This 2 day course provides theoretical guidance and practical experience on how to deal with a wide range of incidents that may be faced by an organization. It looks at different exercising and coaching approaches and techniques that can be used by senior managers involved in the incident response.

This course is aimed at:

This course is aimed at senior managers who are responsible for managing an incident both at a strategic and tactical level or for individuals who are part of the Incident Management Team. The course is also suitable for those responsible for exercising or coaching the Incident Management Team.

This course covers:

- What is an incident - how does it affect an organisation?
- How is an incident escalated and by what structures?
- Who makes up the Incident Management team?
- What resources do the team require?
- What does an incident management plan contain?
- How are crisis communications managed?
- How do you train and exercise the team?

Next Course

Cotswolds, 22nd - 23rd February 2018

Dates and Prices

The table below shows all the upcoming dates, venues, and prices for this course. Click a column heading to sort by that column. Click Book Now to book online (invoice or card payment), or give us a call on +44 (0) 161 743 3555.

Venue Date Course Fee Optional
Reserve Book
22nd - 23rd February 2018 £880 £105 Reserve Book Now
17th - 18th May 2018 £1100 £105 Reserve Book Now
6th - 7th September 2018 £1100 £105 Reserve Book Now
15th - 16th November 2018 £1100 £105 Reserve Book Now

All prices exclude VAT

Download a course overview PDF

All our courses include

  • Course materials
  • Pre-course materials where applicable
  • Refreshments and lunch

Speak to an advisor

Whether you'd like advice on which course to choose, want to check availability, or have any questions, just give us a call.

+44 (0) 161 743 3555

Or you can contact us with the details below: