Crisis Command Centre Management & Operations


This intensive course trains delegates in Crisis Management Team responses at Operational, (Bronze), Tactical (Silver) and Strategic (Gold) level of command. We build the confidence of Crisis Management Team members by using simple back ground training and sophisticated simulations. This gives the delegates the opportunity to build their expertise through understanding the systems used and the practice of a series of progressive exercises in a safe but realistic environment.

Who should attend this course?

Business Continuity Managers, those who have responsibility designing, running and supporting Crisis Command Centres and anyone who will be leading, controlling or decision making during an incident.

This course covers:

- Practicing command and control: decision making and leadership in a crisis
- Crisis Communications to internal and external agencies
- Understanding the main crisis management systems used in industry and government
- Emergency services responsibilities
- 'Tricks of the trade', ideal information systems and method
- Roles and responsibilities at all levels
- Understanding strategies and their applications
- Central and Local Government obligations and the Civil Contingencies Act

Dates and Prices

This course currently has no public dates. We can, however, run it in-house for you. Please visit our In-House Training page or contact us on +44 (0) 161 743 3555 for more information.